Learn how to increase and improve the lifetime value of your current customers with cross-selling, upselling, obtaining referrals, and improving retention rates. How do you turn your customers into advocates so they constantly introduce you to potential leads without being asked? The three key themes we’ll talk about are the bottom half of the buyer journey – Retention, Expansion, and Advocacy. It’s hard to sell to new customers, so let’s do everything we can to keep them!
Hosted at CIC St. Louis at 4240 Duncan Ave #200, St. Louis, MO 63110, United States – just follow the Venture Café signage. Be sure to check in 15 minutes before your desired sessions start, to make sure you can find your way and grab a drink.